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Meet the Team Our team at Valley Eye Associates is well trained and focused on making your patient experience a personal one. All members of our team attend continuing education classes throughout the year. The office culture is one of excellence in patient care and personalized service. We believe and practice doing the right thing to make your experience a good one with long lasting happiness, eye health and optimal vision. |
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Patsy manages the day-to-day operation of our office. As our Office Manager, she is committed to providing a welcoming and friendly environment for our patients, team members, and anyone who visits our office.
If you have any questions regarding insurance billing or your account status, Maria would be more than happy to help you. She files insurance claims, addresses any insurance issues, and can assist you in understanding the sometimes confusing nature of our healthcare industry. Maria is also fluent in Russian.
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When calling or visiting our office, Katrina is likely to be the first friendly voice you will encounter. Katrina is our Front Desk Receptionist and helps to schedule, answers questions, and direct patients.
Corinne, our licensed optician has a wealth of optical knowledge. She is our Optical Matchmaker and can help design a pair of glasses just for you. Corinne also manages our amazing inventory of frames.
Arin is our apprentice optician and another Optical Matchmaker! She will provide excellent advice, taking into account your prescription and optical needs.
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Jessica's calm, reassuring demeanor will begin your visit with us. She will initiate testing for your eye exam and inquire as to your general health and well-being. If any special testing is requested by the doctor, Jessica will assist and direct you.
After your visit is finished, you will check out with Mary. She will advise you of any further necessary appointments, as well as any insurance billing information that may be needed. She also ensures timely, accurate posting of your payments. Mary is also fluent in Russian.
Kaitlin is the Scribe for our office and you will see her wherever Dr. Coon is working. She assists Dr. Coon by entering all information into our Electronic Medical Record System during patient visits. Kaitlin also types patient letters, documents, forms and anything else Dr. Coon needs completed.
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